Privacy Policy

1) Summary (at a glance)

• We collect information you provide, information from your device and activity, and information from service providers and partners.
• We use it to operate, secure, and improve the Service; provide support; personalize; measure performance; and to research, develop, train, fine‑tune, and evaluate AI features.
• You can opt out of sale/sharing/targeted advertising via the big button below (opens a modal) or by sending an opt‑out preference signal such as Global Privacy Control (GPC).
• We honor recognized opt‑out preference signals and offer email support for requests.

2) Information We Collect

You provide: account details, contact information, credentials, support requests, uploads (including manuals/notes), payment‑related details (processed by our payment processor).

Automatically: IP address, device identifiers, browser/app telemetry, pages and features used, coarse location (from IP), crash/diagnostics, cookies/SDKs.

From others: your organization (if enterprise), service providers (cloud, analytics, support tools), and publicly available sources.

Sensitive information: only where necessary for authentication, security, or features you enable (e.g., login credentials). Do not upload confidential data you are not authorized to share.

3) How We Use Information

• Provide, maintain, and secure the Service; authenticate and prevent fraud/abuse.
• Operate logging, diagnostics, and support.
• Personalize content and measure effectiveness.
• Develop and improve AI features, including training, fine‑tuning, evaluating, and calibrating models.
• Enforce terms, comply with law, and protect rights, safety, and property.

Derived / de‑identified data. We may transform data into aggregated or de‑identified data and produce Derived Data (e.g., telemetry statistics, embeddings, model weights). We may use Derived/aggregated/de‑identified data without restriction and will not attempt to re‑identify de‑identified data.

4) Cookies, Analytics, and Advertising

We use cookies and similar technologies for functionality, analytics, and—unless you opt out—advertising/retargeting. You can control cookies in your browser and through our opt‑out modal.

5) Your Choices & Rights

Depending on your location, you may have rights to access, delete, correct, and opt out of sale/sharing/targeted advertising. We provide multiple ways to exercise choices:

6) How We Share Information

• Service providers / contractors: hosting, storage, security, support, communications, analytics, payments—limited by contract to our purposes.
• Advertising & analytics partners: for measurement and advertising where permitted; disabled when you opt out.
• Affiliates and business transfers: in connection with corporate transactions.
• Legal, safety, and rights: to comply with law or protect people, property, or the Service.

We do not sell personal information for money. Some advertising or analytics uses may be considered “sale,” “sharing,” or “targeted advertising” under certain laws; that is why we provide the opt‑out options above.

7) Data Security

We implement reasonable administrative, technical, and physical safeguards appropriate to the nature of the information and our business. No method of transmission or storage is 100% secure.

8) Data Retention

We retain information only as long as reasonably necessary for the purposes described above or as required by law (e.g., security, fraud prevention, accounting). When information is no longer needed, we aim to delete or de‑identify it consistent with our retention practices.

9) Children

The Service is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided information, contact us to request deletion.

10) International Visitors

We process information in the United States. By using the Service from outside the U.S., you consent to the transfer, processing, and storage of your information in the U.S. under U.S. law.

11) Contact

Privacy Contact: Privacy Team / DPO

Email: privacy@rrrbuddy.com

Mail: Familiar AI, Inc., 34 Coquito Ct, Portola Valley, CA 94028

12) Global Privacy Control (GPC) — Plain‑English

Global Privacy Control ("GPC") is a browser/extension setting that signals you do not want your personal information used for sale/sharing across sites over time. We honor recognized signals. See https://globalprivacycontrol.org/ for how to enable GPC.

13) Changes to This Policy

We may update this policy from time to time. The “Effective Date” above shows when changes took effect.